Training Commitment

Independent Training Solutions Ltd is a totally customer-focused training company and we are committed to delivering the highest standards of customer service and satisfaction.

Your Right to High Quality Training

We are very much aware that excellent training comes from qualified, experienced instructors who not only have the subject knowledge but can impart it to others using a variety of teaching & learning strategies.

Learners can expect the highest standards of quality training, from suitably qualified and experienced instructors, no matter which course they are on.

Your Right to be Treated Fairly and with Respect

Learners will be treated with respect, courtesy and consideration at all times.

All learners will be treated fairly and equally, regardless of their gender, sexual orientation, age, marital status, race, colour, nationality, ethnic or national origin, religion, political belief, disability.

Your Right to Ask Questions/Ask for Further Explanation

Our trainers aim to establish a learning environment where learners feel comfortable in approaching them for additional advice or support and to ask questions.

Learners are encouraged to ask questions and/or to ask for further clarification, at any time.