Why Choose Us

Quality of Training & Professionalism

At Independent Training Solutions Ltd we are committed to providing and maintaining the highest quality in delivering and monitoring all training and assessments. We are very much aware that excellent training comes from qualified, experienced instructors who not only have the subject knowledge but can impart it to others using a variety of teaching & learning strategies.  We ensure that:

  • Our training instructors, assessors and safety consultants have extensive knowledge, experience and expertise.
  • Their qualifications are relevant and current, and this is maintained regularly.
  • Trainers are continuously given opportunity to develop and expand by providing regular CPD (Continued Professional Development), including frequent refresher training and updating their instructional techniques.
  • All trainers are regularly monitored and assessed to maintain our high standards and ensure quality and consistency.
  • Our extensive course materials and training aids are suitable for the purpose in which they are intended and are maintained and updated frequently.
  • All training and assessments comply with our Equal Opportunities policy.
  • Suggestions for course improvement are welcomed and implemented if merited.
  • Any complaints are dealt with promptly and courteously through our established complaints procedure.‚Äč

Customer Service

Independent Training Solutions Ltd is a totally customer-focused training company, committed to delivering the highest standards of customer service and satisfaction. We ask candidates to complete evaluations of each course, and we take all comments on board. We also aim to ensure that clients are happy with our overall service by regularly asking for feedback.

Personalised & Tailored Service

We pride ourselves on delivering a totally customer-focused service that is personalised and specifically tailored to each individual client. We can customise and tailor training courses to suit your specific needs, requirements and company policies / procedures. We understand that organisations often require tailored training programmes and by working closely with you, we can create bespoke training. This gives you the ability to shape the learning in line with your organisational goals.

Dedicated Contact

We provide clients with a dedicated contact for all enquiries, correspondence and bookings etc, in order to provide continuity. We will work closely with you on an ongoing basis to ensure we continue meet your requirements and expectations going forward.

Purpose-Built Facilities

Depending on your preference, we can either deliver training on-site at your premises or at our fully equipped Training Centre in Central Scotland. Our main training room accommodates 12 candidates and we also have additional training rooms to accommodate smaller class sizes. In addition, we have a large yard suitable for all types of Forklift and Plant Training and our own purpose-build Confined Space facility, which enables us to provide a fully interactive Safe Entry Into Confined Spaces Course, where candidates participate in practical exercises in order to gain hands-on experience.

Refresher Reminder Service

We are able to offer the service of a refresher reminder system. Using the data stored on our database, we can advise in advance when candidates are due for renewal/refresher, before the expiry of their current certificates. This may help to lessen the burden in time, workload and cost to you of having to administer a system that ensures delegates are recalled at the appropriate time. It will also give adequate notice to enable planning & budgeting ahead.

Value For Money

Independent Training Solutions Ltd strive to deliver all of your training requirements at very competitive rates, whilst maintaining the highest level of quality, good practice and effective communication. We may not be the cheapest; however we offer great value for money.